Patient Guide

Here you’ll find the practical information for your visit to Hospital CMQ: how to prepare for admission, how billing works, and answers to common questions.

What will you find in this section?

This guide gathers the operational information you need as a patient: from which documents to bring on the day of your appointment, to how billing questions get resolved.

If you’re looking for information about traveling from another country or your international insurance, that content lives in the International Patients section, not here.

Quick links

• Admissions & Pre-Registration: what to bring and what to expect on the day of your appointment or surgery.
• Billing & Payments: accepted payment methods and how to get your invoice.
• Frequently Asked Questions: quick answers to the most common questions.

How is this different from International Patients?

• This section covers general admission, payment, and visiting processes that apply to any patient.
• International Patients covers travel-specific topics: foreign insurance, vacation emergencies, and seasonal residents.

How do I book an appointment?

You can book on WhatsApp with the right department or directly with the specialist you need. If you’re not sure who to book with, tell us your symptom or need and we’ll point you in the right direction.

Have questions about billing?

Check the Billing & Payments page for full details. If your question is urgent or very specific, our patient services team can help you directly.

Content reviewed by the Hospital CMQ medical team · Reviewed: 6 de agosto de 2026

See also: 24/7 Emergency Care · Medical Services · Contact