House call doctor in Puerto Vallarta and Riviera Nayarit

Sometimes going to the hospital isn’t the most practical option: your child’s fever at 11 p.m., a parent who has a hard time traveling, or simply being on vacation and not wanting to lose a day in a waiting room. Our house call service brings Hospital CMQ’s care to you — backed by a full hospital network, not just an independent doctor.

Why choose a hospital-backed house call service?

You’re not on your own if things get complicated

If you need labs, imaging, an ambulance, or hospitalization, you’re already part of our system — we coordinate everything without you having to start over somewhere else.

Bilingual doctors

Our primary care and walk-in clinic staff speak Spanish and English.

One shared medical record

If you’re already a Hospital CMQ patient, your house call doctor can access your history. If it’s your first time with us, we create it during your visit.

Direct coordination with the ER and ambulance

If your doctor determines you need hospital-level care, we coordinate your transfer right away.

Our general medicine team

These are some of Hospital CMQ’s general practitioners — the core specialty behind most house calls:

Dr. Luis Arias

General and family physician, with more than 30 years of experience. A graduate of UNAM and a founding member of the Puerto Vallarta Medical Society. Certified in ATLS (American College of Surgeons) and ACLS (American Heart Association).

Dr. Rocío Soto

General and family physician, specialized in Emergency Medicine, with more than 20 years of experience.

Dr. Cristo Emanuel Ponce

General physician, an honors graduate of Centro Universitario de la Costa (University of Guadalajara). Certified in ACLS and BLS. Sees patients at Hospital CMQ Riviera Nayarit.

Meet our full general medicine team →

What’s included in a house call?

• General medical evaluation and vital signs check
• Diagnosis and prescription
• Wound care and minor stitches
• IV fluids or injections when indicated by the doctor
• Coordinating at-home lab sample collection
• Coordinating transport or an ambulance, if your case requires it

A house call is not a substitute for emergency care. If you or someone with you has chest pain, difficulty breathing, severe bleeding, or loses consciousness, call (322) 226 6500 right away or go to the nearest Emergency Room.

Areas where we offer house calls

We cover all of Banderas Bay, from southern Puerto Vallarta to Punta Mita:

Outside these areas? Message us on WhatsApp — we’ll check your location and confirm availability.

Staying at a hotel, resort, or condo?

We visit hotels, resorts, vacation rental condos, and residential developments across Banderas Bay — from the Hotel Zone and Marina Vallarta to Nuevo Vallarta and Punta Mita. We just need:

• The name of the hotel, resort, or condo
• Your room or unit number
• A contact phone number (ideally with WhatsApp)

If you prefer, we can coordinate directly with your hotel’s front desk or concierge to speed things up.

Hours of service

How it works

1. Message us on WhatsApp or call the hospital closest to your location.
2. Tell us your symptoms, your exact location, and whether you have insurance.
3. We confirm availability and an estimated arrival time.
4. Our doctor visits you, examines you, and discusses next steps with you.
5. If you need tests, medication, or follow-up, we coordinate it with you from that point on.

Content reviewed by the Primary Care team at Hospital CMQ · Published: August 2026.